The duration of a repair depends on the fault, the model and the availability of the required spare parts.
In many cases, processing takes several weeks from the time it arrives at our service partner. Please also allow for shipping time to and from us.
During seasonal peak periods or with more complex repairs, processing times may be longer. If the repair is significantly delayed or we need further information, we'll get in touch with you.
If you have any questions about the current status, feel free to contact our customer service.