Repair / Warranty & Service

General

• How do I pack and send my watch in for repair?
• How do I find out the status of my repair?
• How do I register a repair with STERNGLAS?
• How long does a repair take?
• How do I register a repair?
• Will I receive a shipping label?

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Repair

• Category overview: Repair / Warranty & Service
• Can I send in several watches for repair at the same time?
• Can I open my watch myself?
• How do I package my watch for a repair?

Scope of repair

• Can STERNGLAS replace a damaged watch glass?
• Why does my watch look different depending on the light?
• When is a service necessary?
• What happens if the repair isn't possible?