Is my strap causing skin irritation?
If your strap is causing skin irritation, please stop wearing the watch for now until your skin has settled down.
Clean the watch and strap carefully, as sweat, dirt, soap residue or skincare products can contribute to skin irritation.
Depending on your skin type, material compatibility can also play a role. Some people are more sensitive to leather, metal, coatings or residue on the strap.
Make sure the strap isn't too tight and that the skin underneath can stay dry.
If the irritation continues or comes back, please contact our customer service. We're happy to check whether a different strap material would suit you better.