How long do I have the right of withdrawal?
You generally have the statutory right of withdrawal within the applicable period.
The period usually begins as soon as you receive the goods. Please check the exact conditions and deadlines described in our right of withdrawal notice on the website.
For a withdrawal to be possible, the goods must be returned complete and in suitable condition. Individually made products, such as engraved items, may be excluded from the right of withdrawal.
If you're not sure whether your item can be withdrawn, feel free to contact our customer service.