Due to our automated warehouse and dispatch processes, orders are processed very quickly. As a result, we are unable to make direct changes to an order (such as changing items or product details) once it has been placed. We are very sorry about this! :(
Address changes or cancellations: Canceling an order or updating your shipping address is only possible if your order has not yet been shipped or prepared for dispatch. Because this happens within a very short timeframe, we unfortunately cannot guarantee that changes can be made in time.
What to do next: If you need to request a cancellation or address change, please contact our customer service team as soon as possible with your details. We will immediately check your order status to see if the adjustment is still possible.
If a change is no longer possible: If your order is already too far along in the fulfillment process, you can easily return the package after delivery and place a new order for the items you would like.