Troubleshooting

Strap

• My strap is squeaking
• My leather strap is discolouring
• A spring bar has fallen out
• The leather strap shows signs of wear early on
• The clasp doesn't hold properly

automatic watch

• The watch makes noises when moved
• The second hand on my automatic watch doesn't run completely smoothly
• My automatic watch has stopped
• The second hand doesn't stop when setting the time

Accuracy

• The second hand doesn't line up exactly with the minute markers

Crown

• The crown is hard to turn when winding it

Other issues

• The watch isn't running despite a new battery
• The bezel is loose
• The glass is scratched or damaged
• Watch is no longer working properly after a knock
• The second hand jumps in larger steps

Water resistance

• Water has got into the watch

General

• My solar watch won't start