Shipping & Delivery

Delivery

• My package was returned to STERNGLAS
• My package is marked as delivered, but I cannot find it
• My package could not be delivered

General

• Where is my order?
• How long does shipping take?
• Why has my order not shipped yet?
• Which carrier will ship my order?
• What happens if my shipment arrives damaged?
• My tracking is not updating – what does that mean?

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